Shipping policy

Valoré Chic Shipping Policy

At Valoré Chic, we’re committed to ensuring your jewelry arrives safely and promptly. Please review our shipping details below to understand how we handle your orders.

1. Processing Times

  • Order Processing: Orders are typically processed within 1-3 business days (excluding weekends and holidays).
  • Custom or Personalized Orders: May require additional processing time, which will be communicated during checkout.

2. Shipping Options & Delivery Times

We offer the following shipping options:

  • Standard Shipping (Domestic):

    • Delivery within 5-7 business days after processing.
    • free on orders over $50.

  • Expedited Shipping (Domestic):

    • Delivery within 2-3 business days after processing.
    • Flat rate: N/A

  • International Shipping:

    • Delivery times vary by destination, typically 10-15 business days after processing.
    • Shipping rates calculated at checkout based on location.
    • Customers are responsible for any customs duties or taxes.

3. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email to monitor its progress.
  • If you do not receive your tracking information, please contact us at support@valorechic.com.

4. Shipping Restrictions

  • We currently do not ship to P.O. boxes or APO/FPO addresses.
  • International shipping is available to select countries; check availability at checkout.

5. Lost, Delayed, or Damaged Packages

  • Lost or Delayed Packages: Contact us if your package hasn’t arrived within the estimated delivery window. We’ll work with the shipping carrier to resolve the issue.
  • Damaged Items: If your order arrives damaged, email us at support@valorechic.com within 48 hours of delivery with photos of the item and packaging.

6. Questions or Concerns

If you have questions about your order, shipping, or delivery, don’t hesitate to reach out at support@valorechic.com.

Thank you for shopping with Valoré Chic – we can’t wait for you to enjoy your new jewelry!